Fulfilled by noon (FBN) fees in KSA - Refurbished & Renewed

This Fulfilled by noon (FBN) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties.

Starting January 1st, 2023 the following fees will apply to all your Fulfilled by noon (FBN) items.

Note:

All fees are exclusive of VAT, and will be charged per unit based on the dimensions and weight of the product.

I. Default Fees

1. Referral fees

For each sold product, we shall charge a referral fees based on the selling price and the product category as detailed in the below table. The referral fees are exclusive of VAT.

Note:

CPO: Certified Pre-Owned (CPO)

Important : Review the rate changes in the highlighted box in the table below

Referral fees %age of Sale Price

Grade/Generation

Family

Product Type

unopened/CPO

Renewed / Refurbished

mobiles

Mobiles & Tablets

5.00%

Referral Fee Update

- Until May 31st 2026: 8.00%
- From June 1st 2026 onwards: 9.00%

laptops

Laptops

7.00%

10.00%

camera

Cameras

7.00%

9.00%

audio_video

Audio & Video

6.00%

8.00%

wearables

Wearables

7.00%

10.00%

mobile_accessories

Other Accessories

12.00%

15.00%

vg_Accessories

Software & Accessories

12.00%

14.50%

vg_consoles

Consoles

7.00%

9.50%

2. FBN Outbound fees

A fee that applies to each unit that is shipped to a customer. The value of the FBN outbound fee is based on a combination of the dimensions and shipping weight of the product. Find out more about how to calculate FBN Outbound Fees.

Click to download the FBN Outbound Fee Calculator

FBN Outbound Fee

Weight Slab

SA

Cost per unit(SAR)

Small envelope

One rate

5.0

Standard envelope

<=0.1Kg

 5.5

<=0.25 Kg

 5.5

<=0.50 Kg

 5.5

Large envelope

One rate

 5.5

Standard parcel

<=0.25 Kg

 5.5

>0.25 Kg & <=0.50 Kg

6.0

>0.50 Kg & <=1.0 Kg

 6.5

>1.0 Kg & <=1.5 Kg

 7.0

>1.5 Kg & <=2.0 Kg

 8.5

>2.0 Kg & <=3.0Kg

 9.5

Each additional 1Kg till 12 Kg

 Additional 1 SAR per kg

Oversize parcel

<=1.0 Kg

 8.5

>1.0 Kg & <=2.0 Kg

 9.5

>2.0 Kg & <=3.0 Kg

 10.5

>3.0 Kg & <=4.0 Kg

 11.5

>4.0 Kg & <=5.0 Kg

 12.5

Each additional 1Kg till 10 Kg

Additional 1 SAR per kg 

>10 Kg & <=15 Kg

22.0

>15 Kg & <=20 Kg

 26.5

>20 Kg & <=25 Kg

 31.5

>25 Kg & <=30 Kg

 36.0

Extra Oversize

<=4 Kg

 13.5

Each additional 1Kg till 10 Kg

Additional 1 SAR per kg

>10 Kg & <=15 Kg

 23.0

>15 Kg & <=20 Kg

 27.5

>20 Kg & <=25 Kg

  32.5

>25 Kg & <=30 Kg

 37.0

Bulky

 

 

<=20 Kg

 31.0

>20 Kg & <=21 Kg

 33.0

>21 Kg & <=22 Kg

 35.0

>22 Kg & <=23 Kg

 37.0

>23 Kg & <=24 Kg

 39.0

Each additional 1Kg till 30 Kg

Additional 2 SAR per kg

>30 Kg & <=35 Kg

 59.0

>35Kg & <=40 Kg

 68.0

40> Kg

Additional 10 SAR per 5 kg

3. Monthly Storage Fees

A monthly fee that applies to each item that is stored in a noon fulfillment center. The fee is calculated based on the size of the item in cubic feet* and the number of storage days.

Categories

SA

Cost per CBF per month (SAR)

All categories

2.5

 *CBF (Cubic Feet)=Length (cm) x Width (cm) x Height (cm)/28317

II. Circumstantial Fees

Circumstantial Fees are fees imposed on sellers by noon for specific conditions or events related to inventory and sales.

These fees include long-term storage, non-saleable item storage, warranty claims, miscellaneous irregularities, and retention penalties for 

non-compliance with local laws and policies. 

1. Long-term storage

A fee applicable to each item stored in a noon fulfillment center in the aging bucket of more than 365 days.

Categories

SA

Cost per CBF(SAR)

All categories

25

 *CBF (Cubic Feet)=Length (cm) x Width (cm) x Height (cm)/28317

2. Non-Saleable Item storage Fee

This fees is applicable for the non-saleable inventory stored in noon fulfillment center for an aging bucket of more that 30 days. (Effective from 1st September,2023)

Categories

AE

Cost per CBF(SAR)

Non- Saleable Stock

3

3. Warranty Fees (WNTY)

A charge of warranty claims made by the customers which the seller couldn't fulfill as per the local laws and noon's policies.

4. Retention Penalty fees (RETP)

The Retention Penalty Fee (RETP) is charged to the seller to compensate our customers for grievances arising from non-adherence to local laws and our policies. These grievances can be due to, but are not limited to, items that are missing parts/accessories, counterfeit, damaged, defective, used, expired, not matching the product listing, or having pricing errors.

5. Miscellaneous Fees (MISC)

As amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customers, or/ and are against the local laws and noon policies, such as counterfeit penalties.

III. FBN Inventory Removal Fee

A fee that applies to each unit that is shipped back to you at your request. The inventory removal fee is either based on the product’s volumetric weight, or the product’s physical weight, whichever is higher and varies depending on the collection method. Find out how to calculate the FBN Inventory Removal Fee.

a. Delivery request

FBN Inventory Removal

Unit of measurement

SA

SAR

Minimum fee per Inventory removal request

 

15

Handling fee (per unit)

per unit

0.3

Pickup/same-city delivery fee

per KG*

1.0

Cross-city delivery fee

per KG*

2.0

Kg is greater than weight in kg or volumetric weight, where volumetric weight is (L cmW cm*H cm/5000)

b. Collection request 

FBN Inventory Removal

Unit of measurement

SA

SAR

Minimum fee per Inventory removal request

 

15

Handling fee (per unit)

per unit

0.3

One time storage fee

per CBF*

1.0


where CBF (cubic feet)= Length (L) Breadth(B)* Height(H)/ 28317 

IV. Value Added Services

All goods sent to FBN must adhere to noon’s packaging guidelines to ensure the safety of your products. To avoid rejecting products which do not meet these standards, we now offer the value-added services for your convenience.

Inbound Value-added service

Item type

SA

Cost per unit(SAR)


Plain Polybag /Shrink Wrap

All Envelopes & Standard parcel

0.8

Oversize

0.8

Extra Oversize & Bulky

1.0


Bubble Wrap

All Envelopes & Standard parcel

2.0

Oversize

2.0

Extra Oversize & Bulky

NA


Box with Filler

All Envelopes & Standard parcel

2

Oversize

2.5

Extra Oversize & Bulky

NA

 That’s it!

Got questions?

Reach out to seller@noon.com