How do I manage my stock and prices?

This guide is designed to assist Noon sellers in managing their stock and pricing effectively throug...

This guide is designed to assist Noon sellers in managing their stock and pricing effectively through the Seller Lab's Catalog app. It provides a step-by-step approach to updating product prices and stock levels, either individually or in bulk, to ensure your products remain competitive and available on the Noon marketplace.

Managing Product Prices

Individual Price Management

Prices can be adjusted directly on the Product Details page within Seller Lab, allowing for immediate updates to your product listings on Noon. Click on Partner Catalog then click on the PSKU to be able to update the price.

Creating Promotions

To create a promotion:

- Click on Catalog and then click on Partner Catalog.

- Choose the SKU for which you want to set the sale price. Then click on the Edit button.

- Update the sale price and choose the promotion's duration, and submit your changes by clicking on Save Changes, which will be reflected on Noon's website instantly. Refresh the page if the new promotion price isn't visible immediately.

Bulk Price Updates

You can easily update your product prices in bulk in just a few simple steps.

- In Catalog, click on Imports.

- Click Add Imports to download your imports sheet.

- Select Price as a category and Price Update as the sub-category. Select Live as noon status and Marketplace as noon in the Customize section. Then click on Export Template.

- The following fields represent the price information that’s visible to customers on the noon website: Current Price, Current Sale Price, Current Sale Start and Current Sale End.

You can add your new prices in the fields labelled as:

Price
Sale Price
Sale_Start
Sale_End

Tip: Sale start and end dates should be formatted as: YYYY-MM-DD

- Once the file is filled, upload the sheet back to the Import section. Click on Next to move to the next step.

- Upload or paste the sheet and then click on Submit to bulk upload the pricing of the SKUs.

Request Status

-Once submitted, your file will appear as Queued, and your price changes will appear within 24 hours.

Tip: If needed, you can follow up on an import by sharing the import reference code with noon seller support. Once the file has been successfully imported, the status will change to Processed.

Note: Price updates greater than 30% will be subject to review by noon and may be rejected. The purpose of setting a price change limit is to minimize pricing errors.

Extra Documents Requirement

For health & beauty products, a proof of purchase or an authorization letter is necessary for the products to be listed live on Noon.

Managing Stock

Individual Stock Updates

To update stock quantities for a single item:

- In the Catalog section, select the SKU for which you want to update the stock.

- Scroll down to the Stock Information section.

Note:

1. For FBN stock you need to create the ASN and transfer the stock to the noon warehouse.

2. For FBP stock you can select the warehouse where you want to update the stock.

- Once you select the FBP warehouse, you need to update the Stock Quantity and the Processing time. Once the changes are done, click on Save Changes to update the stock.

Bulk Stock Management

For bulk stock updates:

- Click on Catalog, then click Imports.

- Then, click Add Imports

- Create the import by selecting the Import type as Stock and Import Sub-type as FBP Stock update. In the customize section, select the warehouse where you want to update the stock. Then click on Request Export.

- Add your new stock quantities and processing time in the columns: stock_gross and processing_time. (update processing time value in this format: same_day, 1_day, 2_days, 3_days, 4_days)

- Once the sheet is filled with the relevant information, save the file and go back to the Seller Lab and click on Start Import (New Workflow)

- In the next step, upload or paste the file and then click on Submit to upload your stock in bulk.

Tip: You can monitor your FBN stock by downloading the FBN Stock Report. Remember, you can't make any changes on this report as your FBN stock is managed by noon.

To update the stock for the first time or for a new SKU, you'll need to add a warehouse. After that, you can adjust the stock either by editing it directly on the catalog page for individual SKUs or by exporting the file, updating the stock column in bulk, and then importing it back.

Allocating Stock to Specific Warehouses

Specify your warehouse using either the noon_warehouse_code or partner_warehouse_code and update the stock_gross_value and processing_time as required.

Note: incase you have accidentally marked an order as out of stock and the order got canceled, unfortunately you cant do anything here and cancelled order cannot be reversed. you should be aware that cancellation/retention penalty will be applied as well.

Note: If you've updated your stock to 0 but still received orders, promptly contact Seller Support to explain the situation and seek guidance. You may need to cancel the orders, which could result in penalties. Additionally, review your inventory management practices to ensure accurate stock levels are reflected in Seller Lab.

Note: If you receive an order for an item that is out of stock, you have to reject the order and not offer the customer any alternative.

That’s it!

Got more questions?