How can I fix listing errors in promotions?

When you list products in promotions and submit them for review, noon will either approve your submi...

When you list products in promotions and submit them for review, noon will either approve your submission or reject it. You'll find the rejection reason next to each product. Simply update your product according to the rejection reason and resubmit it for approval.

This article explains the listing rejection reasons, how to fix errors, and how to resubmit your product for approval.

Why did my products fail the content quality check?

Rejection Reasons

Definition

How to fix the issue

Deal does not exists

The deal is not live 

Select a deal that is live

Deal is not valid for the partner

The Partner is not eligible for the deal

 Select a deal that you're eligible for in terms of business model and product category.

Deal inactive

The deal isn't active during a specific period of time

Select another deal that is available at this time or in the near future.

Family not valid for deal

The added products don't fall under the eligible category for this specific deal

Ensure adding products that fall under the eligible categories in that specific promotion 

Not in NSKU price range

noon hasn't set a price range for this particular product

Send a request to your account manager or to seller support 

Not in PSKU price range

The seller hasn't updated the price range of this particular product 

you need to download the Partner SKU price range template from Seller Lab and add your products' minimum and maximum price range.

Deal price greater than current price

The discounted price is higher than the marketplace price

The discounted price should be less than the marketplace price and within the min and max price range

PSKU is not live

Item is not live

The seller can identify the reason why the item isn't live from the Health tab of the product in Catalog or the not live items export

PSKU does not exists

PSKU might have been deleted

Seller should create new PSKU

PSKU already enrolled

Deal is already active for this product

No action required, this item has been added to the promotion more than once

Got more questions? 

Contact us at seller@noon.com