Understanding the noon fees invoices

Noon provides sellers with weekly financial statements summarizing sales, returns, fees, and compens...

noon provides sellers with weekly financial statements summarizing sales, returns, fees, and compensations. These documents are accessible in Seller Lab under Invoices & Credit Notes and are crucial for tracking your earnings and understanding deductions.

Types of Weekly Financial Documents

  1. Weekly Payment Statement

    • A summary of all sales, returns, and other deductions made during the week.

  2. Weekly Noon Fees Invoice

    • Reflects marketplace fees deducted from the seller’s earnings.

    • Compensations due to the seller are displayed as "rebates" in the invoice.

Accessing noon Fees Invoices

Follow these steps to access your Noon Fees invoices:

  1. Navigate to the Invoices Section

    • In the Navigation Bar, go to the Payment and Fees tab.

    • Click on Invoices and Credit Notes.

  2. Select the Transaction Type

    • In the Invoices and Credit notes section, select the document type as Tax Invoice and select the Transaction type as Statement Fees.

    • Your invoices for the selected time range will be displayed with all marketplace fees, compensations (rebates) visible in line 4. Click on Download button to get the PDF file.

 

Key Note on Invoice Generation

  • If the net total of the weekly Noon Fees invoice is positive, the invoice is generated along with that week’s payment statement.

  • If the total net fees are less than AED/SAR/EGP 1, an invoice won’t be generated. Instead:

    • The fees and compensations will be carried forward to the next invoice (if applicable).

    • Each fee or compensation will include a code corresponding to the due date of the statement.

Consider a statement generated during the week 25 December 2024. This date will be mentioned in the description as shown below in the pdf and excel.

Viewing Unbilled Invoices

Unbilled invoices show fees that haven’t been invoiced yet and indicate the statements they belong to.

Steps to Access Unbilled Invoices

  1. In the Navigation Bar, go to the Payment and Fees tab. Then click on Statement of Account.

  2. You will find an option to Download Unbilled Revenue. Click on it to download the Unbilled Invoice.

This section will display all pending fees yet to be included in a generated invoice.

Compensations Not Included in noon Fees Invoices

Certain compensations are excluded from the Noon Fees invoice and are issued separately:

  • noon Penalty: Compensation for losses due to seller breaches of contractual obligations.

  • Damaged Returns: Refunds related to damaged items.

  • Disputes: Settlements for claims raised by the seller.

These compensations are:

  • Reflected in a claim note or other supporting documents attached to the weekly statement.

  • Not part of the Noon Fees invoice. 

That's it!

Got more questions? 

Contact us at seller@noon.com