How to calculate the FBN outbound fee and the inventory removal fee in UAE
This guide explains how the FBN Outbound Fee and Inventory Removal Fee are calculated for sellers using noon’s Fulfilled by noon (FBN) service.
1. The FBN Outbound Fee
The FBN Outbound Fee is posted per item when the order first reaches Delivered or NDR (Non-Delivered Return) status—whichever comes first. And is based on the product’s dimensions, shipping weight and sale price.
Note: The fee is non-refundable if the order is returned.
Steps to Determine the FBN Outbound Fee
Select the Packaging Classification
Use the Classification Table to identify the correct tier for your product (e.g., small, standard, large, or oversize) based on its dimensions.
Calculate the Shipping Weight
Use the formula:
Shipping Weight = Physical Weight + Packaging WeightRound the result to the nearest 50 grams.
Verify Weight Limits
Ensure the shipping weight does not exceed the maximum limit for the selected classification. If it does, move to the next classification tier.
Find the Applicable Fee
Use the product's classification, shipping weight and sale price to identify the fee in the FBN Outbound Fee Table.
Classification Table
Classification | Longest side (cm) | Median (cm) | Shortest (cm) | Packaging material Weight (g) | Max Shipping Weight (Kg)* |
Small envelope | <=20 | <=15 | <=1 | 20 | 0.1 |
Standard envelope | <=33 | <=23 | <=2.5 | 40 | 0.5 |
Large envelope | <=33 | <=23 | <=5 | 40 | 1 |
Standard Parcel | <=45 | <=34 | <=26 | 100 | 12 |
Oversize | <=130 | <=34 | <=26 | 240 | 30 |
Extra Oversize** | <=130 | <=130 | <=130 | 240 | 30 |
Bulky | Everything else | 400 |
| ||
** excludes glass items like mirrors, tabletops which would get classified in Bulky | |||||
FBN Outbound Fee Table
A fee that applies to each unit that is shipped to a customer. The value of the FBN outbound fee is based on a combination of the dimensions, shipping weight and sale price of the product.
FBN Outbound Fee | Weight Slab | FBN fee per unit (AED) for ASP <=25 AED | FBN fee per unit (AED) for ASP >25 AED |
Small envelope | One rate | 5.0 | 7.0 |
Standard envelope | <=0.1Kg | 5.5 | 7.5 |
<=0.25 Kg | 6.0 | 8.0 | |
<=0.50 Kg | 6.0 | 8.0 | |
Large envelope | One rate | 6.5 | 8.5 |
Standard parcel | <=0.25 Kg | 7.0 | 8.5 |
>0.25 Kg & <=0.50 Kg | 7.0 | 9.0 | |
>0.50 Kg & <=1.0 Kg | 8.0 | 10.0 | |
>1.0 Kg & <=1.5 Kg | 8.5 | 10.5 | |
>1.5 Kg & <=2.0 Kg | 9.0 | 11.0 | |
>2.0 Kg & <=3.0Kg | 10.0 | 12.0 | |
Each additional 1Kg till 12 Kg | Additional 1 AED per Kg | Additional 1 AED per Kg | |
Oversize parcel | <=1.0 Kg | 10.0 | 12.0 |
>1.0 Kg & <=2.0 Kg | 11.0 | 13.0 | |
>2.0 Kg & <=3.0 Kg | 12.0 | 14.0 | |
>3.0 Kg & <=4.0 Kg | 13.0 | 14.5 | |
>4.0 Kg & <=5.0 Kg | 14.0 | 15.5 | |
Each additional 1Kg till 10 Kg | Additional 1 AED per Kg | Additional 1 AED per Kg | |
>10 Kg & <=15 Kg | 23.5 | 25.0 | |
>15 Kg & <=20 Kg | 28.0 | 30.0 | |
>20 Kg & <=25 Kg | 33.0 | 34.5 | |
>25 Kg & <=30 Kg | 37.5 | 39.5 | |
Extra Oversize | <=1 Kg | 11.0 | 13.0 |
Each additional 1Kg till 10 Kg | Additional 1 AED per Kg | Additional 1 AED per Kg | |
>10 Kg & <=15 Kg | 25.0 | 27.0 | |
>15 Kg & <=20 Kg | 30.0 | 32.0 | |
>20 Kg & <=25 Kg | 35.0 | 37.0 | |
>25 Kg & <=30 Kg | 40.0 | 42.0 | |
Bulky
| <=20 Kg | 33.0 | 35.0 |
>20 Kg & <=21 Kg | 35.0 | 37.0 | |
>21 Kg & <=22 Kg | 37.0 | 39.0 | |
>22 Kg & <=23 Kg | 39.0 | 41.0 | |
>23 Kg & <=24 Kg | 41.0 | 43.0 | |
Each additional 1Kg till 30 Kg | Additional 2 AED per Kg | Additional 2 AED per Kg | |
>30 Kg & <=35 Kg | 61.0 | 63.0 | |
>35Kg & <=40 Kg | 71.0 | 73.0 | |
40kg> | Additional 10 AED per 5 Kg | Additional 10 AED per 5 Kg |
FBN Outbound Fee Calculation Example:
Product Dimensions: 17.4 x 8.81 x 2.8 cm
Physical Weight: 0.32 kg
Sale price: 2500 AED
Classification: Large Envelope
Packaging Weight: 0.04 kg
Shipping Weight= Unit Weight + Packaging Weight
0.32+0.040.32 = 0.36 kg (rounded to 0.4 kg)
Therefore, this is under the 1 kg maximum shipping weight for large envelopes. Also, the fbn fees for >25 AED bucket will apply
Fee: (for Large Envelope and sale price >25 AED) = 8.5 AED
2. Inventory Removal Fee
The Inventory Removal Fee applies to items you request to be returned from noon’s fulfillment center. This fee is calculated based on the product’s volumetric weight or physical weight, whichever is higher.
Retrieval Method Guidelines:
The removal fee applies to all three retrieval methods: Delivery, Collection, and Disposal.
Delivery request:
1. Start by calculating the item's volumetric weight using the following formula:
Volumetric weight (in kg) = Length (cm) x Width (cm) x Height (cm) / 5000
2. Next, identify your product's physical weight in kg.
3. Choose the highest weight (either the volumetric weight or the physical weight). After that, refer to the fees in the table below to multiply the highest weight by the Same-city or the Cross-city Fee, whichever is applicable, depending on your shipment transfer mode. Then add the Handling Fee to the total.
Inventory Removal Fee Table (Delivery)
Inventory Removal | Unit of measurement | AE |
AED | ||
Minimum fee per Inventory removal request |
| 15 |
Handling fee (per unit) | per unit | 0.3 |
Same-city delivery fee | per KG* | 1.0 |
Cross-city delivery fee | per KG* | 1.0 |
Inventory Removal Fee Calculation Example- Delivery:
Dimensions: 25.2 x 119.9 x 46.6 cm
Unit Physical Weight: 20.6 kg
The volumetric weight = 25.2 x 119.9 x 46.6 / 5000 = 28.16 kg
We'll use the volumetric weight (28.16 kg) because it's higher than the physical weight (20.6 kg).
We'll determine the Inventory Removal fee by multiplying the volumetric weight by the Handling Fee and the Same-city delivery Fee.
Inventory Removal Fee = (28.16 x 1) + 0.3 = 28.46 AED
Collection request
1. Start by calculating the item's volume in cubic feet using the following formula
Cubic feet (CBF)= Length (cm)* Width (cm)* Height (cm)/28317
2. Next refer to the processing fee in the below table. Multiply the processing fee to the cubic feet value of the item.
3. Lastly add the handling fee as mentioned in the table to get the Inventory Removal fees.
Inventory Removal Fees Table (Collection)
Inventory Removal | Unit of measurement | AE |
AED | ||
Minimum fee per Inventory removal request |
| 15 |
Handling fee (per unit) | per unit | 0.3 |
Processing fees | per Cubic feet* | 0.8 |
Inventory Removal Fee Calculation Example- Collection:
Dimensions: 25.2 x 119.9 x 46.6 cm
Cubic feet volume = 25.2 x 119.9 x 46.6 / 28,317 = 4.972 CBF
We'll determine the Inventory Removal fee by multiplying the cubic feet (CBF) by the Processing fees and adding the Handling Fee
Inventory Removal Fee = (4.972 x 0.8) + 0.3 = 4.277 AED
Since this is lower than the minimum fee per request, 15 AED fee will be applicable.
Disposal Request
For the disposal request noon will use the same rate as the delivery request. The entire calculation part also remains the same as the delivery request. Click here to check the calculation.
For disposal requests, noon handles:
Picking & packing the items from the warehouse.
Delivering them to disposal warehouses.
That’s it!
Got more questions?
Contact us at seller@noon.com