Update your legal documents

noon has launched a new document management platform, designed to give you complete control over your legal documents, including your Trade License, VAT Certificate (if applicable), Bank Details, and Authorized Signatory Details. Simply upload your documents to the platform, and our team will review and approve them. Once approved, you’ll have the flexibility to manage any future updates independently.

Note:

1. Updating these documents will not impact your current selling privileges or your account status. You can continue to manage your seller account as usual.

2. If you already have an approved ‘legal entity’, you need not take any further action and can operate your store as usual.

Steps to Re-Submit Your Documents:


1- Updating Commercial Registration

Updating your Commercial Registration on noon is quick and easy. You just need to follow the steps below based on your specific situation. Whether you're updating your company name, address, or other details, the process is straightforward.

Note: Updating your company name is not the same as updating your store name on noon.


Two Possible Scenarios

There are two different scenarios for updating your Commercial Registration, depending on whether your Trade License (TL) number has changed or not:

Scenario 1: License (TL) Number Has Changed

If your TL number has changed, the process will be treated as creating a new Legal Entity. follow the below process

  1. Log in to your seller account using this link.

  2. In the navigation menu, click on Legal & Tax and then click on Legal Entities.

  3. Click on the Add Legal Entity button.

  4. Select Your Country on the redirected page, then click Next Step.

  5. Enter Basic Information about your registered entity, including:

    1. Name of the registration authority (choose “Others” if unavailable in the dropdown and email a copy of your Trade License to seller@noon.com).

    2. License number

    3. Company name and address

    4. License issue and expiry dates

    5. List of permitted activities (optional)

  6. Upload your Trade License, then click Create Legal Entity.

  7. Legal Entity Status: Your Legal Entity will appear in “Draft” status.

Note: Once the new LE is created, email the support team to request the delinking of the old LE.

Step1:

Steps 2 and 3:

Step4:

Steps 5 and 6:

Step 7:

Scenario 2: Trade License (TL) Number Is the Same

If your Trade License number hasn't changed, you can update your existing Legal Entity.

  1. Click on the navigation menu, and then click on Legal & Tax, and then click on Legal Entities.

  2. Click on the Details button next to the Legal Entity that you want to update.

  3. Then click on Legal Documents.

  4. Then click on Add Commercial Registration. 

  5. In the pop-up that appears, update the details of the Trade license. Please note that the License Number, License Issuing Authority, and License Issuing Country cannot be changed. You can only update it by uploading a new Trade License or Commercial License.

  6. Update the PDF file of the Trade License, and then click on Create Commercial Registration.

Step 1:

Step 2: 

Step 3: 

Step 4: 

Step 5:

Step 6: 

If you need to update any of these fields, please refer to the "Scenario 1: When TL Number Has Changed" section in this article.

  1. Review Process

    • A new entry with the status Draft will appear. No further action is required from your side.

    • Once approved, your old CR version will be automatically deactivated.

You can refer to the video at the end of this article for more details.

2- Updating Tax Details

Fill out the following sections to complete the submission:

  1. In the Tax Details section, click Add Tax Details.

  2. Select the selling country and taxation status (VAT Registered or Non-VAT Registered).

    • If VAT Registered: Select this option, click Next Step, provide your registration details, upload your VAT Registration Certificate, and click Add Tax Details.

    • If Non-VAT Registered: Select this option and click Add Tax Details.

Once you update the tax details, a new entry will appear with the status set to "Draft." You don't need to take any further action—our team will review it. Once approved, the previous version will be automatically deactivated.

Step 1: 

Step 2: 

Step 2a: 

Step 2b: 

Note for Egyptian Sellers: Regardless of VAT status, you must also provide and upload your Tax Card.

3- Updating Authorized Signatory Details

- Click Add Authorized Signatory to enter details in the pop-up window.

- In the pop-up that appears, provide identity proof (check accepted proof types here) and ensure the Authorized Signatory name matches the name on the Trade License.

Scenario 1:

  • If the name matches: Select “Yes” and confirm.

Once new Authorized signatory is created you need to click “Details” of OLD entry and click “Deactivate’ before submitting for Approval


Step1:

Step 2:  

Step 3: 

Note : Provide the details as prompted and upload the proof to verify your identity. Check accepted proof types here.

Scenario 2: 

  • If the name doesn’t match: Select “No” and upload a Power of Attorney signed by an authorized individual.

Step 1: 

Step 2:

- Once all details are filled, click Submit for Approval.

4- Signing the agreement

Once submitted, your application will be reviewed, leading to one of two outcomes:

Outcome 1: Legal Entity is Approved

  • You will receive an approval email.

  • Go to the Store Management section and then click on Legal & Payments.

  • Select the Legal entity you want to link.

  • Review and Accept Terms & Conditions:

    • Select “Click here to send the agreement on behalf of <Legal Entity Name>.”

    • Choose the Authorized Signatory Name and click Send T&C for Review.

    • Accept the T&Cs in the email sent to your registered email ID.

Once completed, you can begin listing products on Noon.

Step 1: 

Step 2: 

Step 3: 

Outcome 2: Legal Entity is Rejected

  • You will receive a rejection email with the reason.

  • To correct errors:

    • Go to Your approval request for Legal Entity <Number> has been rejected on the Partner Platform page.

    • You will be directed to the Legal Entity page, where you can view the rejection reasons.  Your Legal Entity will be in the ‘Draft Pending Resubmission’ stage.

  • You can make the required changes in any of the sections by clicking on the ‘Details’ button.

  • Make necessary updates by clicking on the details and click Submit for Approval.

Alternatively, you can create a new Legal Entity by clicking Overview and selecting Add Legal Entity.

Please note that if you create a new LE, you must first delink the existing LE and then relink the new LE by emailing seller@noon.com.

Step 1 : 

Step 2: 

Step 3: 

5. Updating Payment Method

  1. Add New Payment Method

    • Click Add Payment Method, fill in the required details, and click Create Payment Method.

  2. Deactivate Old Payment Method

Locate the details of the old payment method, click Deactivate, and then submit for approval.

That’s it!

 

Got questions?

Reach out to seller@noon.com