New statement detail report

The Statement Detail Report provides a concise overview of fees and payments in a statement. It offers a detailed breakdown of fees at both the item-level and shipment/AWB level.

Note: The Statement Detailed Report is only applicable to items available and sold on the noon marketplace. It does not include payment details for orders from other noon subsidiaries, such as Sivvi, noon Grocery, etc.

How to access the Statement Detail Report?

The Statement Detail Report is available in the Seller Lab and you can download it in 2 ways, as shown below:

1. Payments and Fees Tab:

To download the Statement Detail Report directly from the Payments and Fees Tab in the Seller Lab follow these simple steps:

- Click on Payments and Fees and then select Statements.

- On the statements page, click the Download button to download the Statement Report for the selected date range.

Understanding the Statement Detail Report

The Statement Detail Report includes various columns indicating different information about a sale. Each of these columns contributes to a better understanding of the details of fees and payments. Let's discuss the columns briefly.

Note: All amounts mentioned in this report for any fees are exclusive of VAT.

Column Name/ Field	Definition
id_partner	A unique identifier (numerical number) that differentiates one seller from the other.
statement_date	The date when the statement was generated
statement_nr	A unique statement reference number that separates one statement from another
marketplace	The business platform (noon marketplace) under which the item was sold
order_nr	The unique identifier you can use to link a sale (common for all items involved in a single payment transaction) across reports
item_nr	The unique item level identification number you can use to link a sale for any item across reports
awb_nr	The shipment reference number you can use to link packages that were created against any particular order fulfillment
reference number	The unique identifier linked to the fee mentioned in column “fee_name”.
SKU	The SKU identification number of noon you sold the item against.
partner_sku	The unique SKU identification number you have uploaded in seller lab.
fee_name	Different types of fees that are part of a generated statement.
item_status	The current status of the item.
ordered_date	The date when the order was placed successfully.
shipped_date	The date when a shipment was prepared and made ready for dispatch.
delivered_date	The date when the item was delivered to the customer.
returned_date	The date when the item was returned From a customer to noon's warehouse.
currency_code	The sale currency. You will receive a separate statement denominated in UAE dirham, Saudi Riyal or Egyptian Pound depending on the sale country
net_proceeds	The invoice price of the delivered item.
referral_fee	noon's commission on the sale.
fbn_outbound_fee	Fulfillment fee for items shipped from FBN.
noon_markup	Any price adjustment done on the item price due to alternate fulfillment.
noon_promo	Reimbursement of marketing / promotional activity sponsored by noon.
shipping_fee	The reimbursement of shipping fees to the seller which was charged to the customer.
other_amounts	Amount paid or deducted against any other fee type, not mentioned in this table.
total_payment	Total eligible payout on any sale/ fee

Definition of the different fees

The table below provides an overview of all the fees that can be charged whenever a sale is made. It also explains on what level is the fee applicable for better understanding.

Fees name	Applied at	Definition
Referral fee	Item Level	Commission charged based on the item category, brand & business model. The referral fee will vary based on country of operation.
FBN outbound fee	Item Level	Order fulfillment fee charged for items shipped from FBN (fulfillment by noon) warehouses
Directship outbound fee	Per Shipment	Logistics fee charged on items shipped from FBP (Fulfilled by Partner) warehouses
Monthly storage fee	SKU/ Pbarcode	A monthly service fee applied to each item stored in noon warehouses. The fee calculation is based on product dimensions and the number of storage days.
Long-term storage fee	SKU/ Pbarcode	A service fee applied to each item stored for more than 365 days in noon warehouses. The aging is counted from the date when SKUs were inbounded in noon warehouse.
Weight Handling fee	Item Level	Additional fulfillment fee charged on an oversize (non-sort and non-bulky) item over and above FBN outbound fee. This fee is no longer charged post.
Inventory removal fee	Item level	Fee applied to each item removed from inventory stored in noon warehouses. Fees are charged based on volumetric/actual weight (whichever is higher). For more detail on how to calculate Inventory Removal fee please click here.
Damaged returns fee	Item level	Compensation Paid to seller against any damages on a returned item.
Shipping fee	Order level	Reimbursement of shipping fees collected from the customers on FBP delivered items
noon Promo	Item Level	Fee adjustment against any promotional activity that was run by noon
VAT Payable	Fee level	Tax payable on each service fee charged by noon
noon Markup	Item level	Any price difference applied on an item fulfilled by an alternate partner other than the original seller on whom the order was placed
noon Penalty	Item Level	Compensation paid to the sellers.
Cancellation fees (CNCL)	Item level	An item level penalty charged on the seller initiated order cancellation such as out-of-stock.
Warranty (WNTY)	Item level	An item level penalty charged against unfulfilled warranty claim of a customer
Alternate Seller Fulfillment Fee (ALTF)	Item level	An item level penalty applied on the original seller who missed to fulfill an order and the order was fulfilled by another seller.
Retention Penalty Fee (RETP)	Item level	An item level penalty charged to recover any compensation we had paid to the customer against their grievances where the seller is at fault
Miscellaneous fees (MISC)	Store level	Any other kind of penalty levied on a seller
Non-Saleable Item Storage Fee	SKU	Storage fee charged on non-saleable inventory kept at noon premises for more than 30 days. The fee is calculated based on product dimensions and the number of storage days beyond initial 30 days. (Effective from 1st August 2023)
VAT payable	Fee level	Amount of VAT to be paid against different fees changed in the statement
Advertising Fee	Seller Level	Advertisement expense agreed to be spent on the advertisement of products of the seller on our platform as per terms and conditions of the agreement

That’s it!

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