Payments processing policy

noon Statements

noon generates statements every Wednesday, which include:

• Orders delivered during the statement period.

• New customer returns received during the Statement Period that were paid in an earlier statement.

• Noon marketplace fees as per the agreement

• Noon compensation for Damages & Returns penalty

Statement Period

The statement period refers to the time interval between the most recent statement and the current statement.

Accessing Statements

You can access your statements via Seller Lab under the ‘Statements ’ tab in the Payment and Fees section.

• Each statement has a unique reference number reflecting its issuance date.

Payments to Sellers

noon processes payments weekly for sellers who meet the following conditions:

Payment Conditions

1. Positive Weekly Statement:

   • Your sales revenue (after returns) must exceed the fees due.

2. Minimum Payment Threshold:

To receive your weekly payout, your accumulated earnings must meet a minimum threshold based on your bank account currency.

Payout Thresholds by Account Type

Example: Local vs. International Payouts

Let’s look at how the threshold applies to two different sellers:

1. Seller A (Local Account): Sells on the KSA marketplace and registers a bank account in SAR.
   - Result: Their minimum payout threshold is 100 SAR. If they make 100 SAR this week, their payment is processed automatically on the due date.

2. Seller B (International Account): Sells on the UAE marketplace while registering a foreign-currency bank account for payouts
   - Result: Because the bank is in a different currency than the marketplace, this is classified as an International Payment. Their minimum payout threshold is 1,000 AED//SAR. 
   - Payout Logic: If Seller B makes 400 AED in week 1, the funds are held. If they make another 700 AED in week 2 (bringing the total to 1,100 AED), the threshold is met, and the full 1,100 AED will be released in the next weekly payout cycle.

What happens if my balance is below the threshold?

If your earnings for the week do not meet the minimum amount required for your account type, your funds will be safely held in your account balance. They will automatically roll over to the next billing cycle and will be released once the cumulative total meets or exceeds the threshold.

3. Valid Legal Entity & Bank Account: To ensure your payments are processed smoothly and without any delay, please ensure the following:

• Your Legal Entity (LE) is approved and correctly linked to your noon store.

• All business documents (such as your Commercial Registration, Trade License, etc.) are valid and not expired.

• Your Terms & Conditions are reviewed and accepted.

• Your bank account details are accurate and up to date. 

Payment Processing Timelines

• UAE and KSA:

  • Payment for Wednesday’s statement is processed on Thursday of the following week. Refer to an illustration on Payment Timelines below.

• Egypt:

  • Payment for Wednesday’s statement is processed on the following Tuesday. Refer to an illustration on Payment Timelines below.

Each payment transaction has a unique Bank Transaction ID, which you can use to track your payment with your bank if needed.

Refer to the Negative Account Balance Recovery policy for treatment where Seller owes money to noon.

Illustration on Payment Timelines - UAE & KSA

Illustration on Payment Timelines - Egypt

That's It!

Got any questions?

Drop us an email on seller@noon.com