Fulfilled by noon (FBN) fees in Egypt
This Fulfilled by noon (FBN) service annex incorporates and is governed by the Seller Terms and Conditions. The combination of the Seller Terms and Conditions and the provisions of this service annex shall together constitute the contract between the parties.
Starting February 1, 2026, the following fees will apply to all your Fulfilled by noon (FBN) items.
Note:
All fees are exclusive of VAT, and will be charged per unit based on the dimensions and weight of the product.
I. Default Fees
1. Referral fees
For each sold product, we shall charge a referral fees based on the selling price and the product category as detailed in the table below. The referral fees are exclusive of VAT.
Note:
Referral fees for some categories vary according to product subtype and brands. Click here to access the detailed fee table.
Important:
The referral fees for a few subtypes in 'Camera' has been updated. The change will be applicable from 1st June 2026. Please refer to the updated fees highlighted in the above detailed fees table
Product Family | Product Type | Referral fees Percentage of Sale Price |
Fashion | ||
Apparel | 14% | |
Footwear | 14% | |
Bags and Luggage | Travel luggage | 14% |
All other bag types | 14% | |
Watches | 12% | |
Eyewear | 12% | |
Jewelry | Gold Bars & Coins | 4% |
Silver Bars & Coins | 10% | |
Fine Jewelry | - 10% for the portion of the total sales price up to 5000 EGP | |
All Other Types of Jewelry | - 19% for the portion of the total sales price up to 5000 EGP | |
Electronics | ||
Mobiles & Tablets | Mobiles & Tablets | 3.5 - 4 % |
Accessories | - 15% for the portion of the total sales price up to 1000 EGP | |
Personal computers | Laptops & Desktops | 5% |
Software | 10% | |
Refurbished Laptops & Desktops | 8% | |
Other Accessories | 4 - 12 % | |
Printer Accessories | 6% | |
Headphones | - 15% for the portion of the total sales price up to 1000 EGP | |
Wearables & Accessories | Smartwatch/fitness trackers | 6-8% |
Other accessories | - 15% for the portion of the total sales price up to 1000 EGP | |
Camera | 6% | |
Audio and Video | Televisions | 4% |
TV accessories | - 15% for the portion of the total sales price up to 1000 EGP | |
Others | - 15% for the portion of the total sales price up to 1000 EGP | |
Home Appliances | Large Appliances | 4.5% |
Small Appliances | 6.5% | |
Video Games | Consoles | 3.5% |
Gift Cards | 10% | |
Software & Accessories | 10% | |
Home & Kitchen | ||
Kitchen & Dining | 11.5% | |
Bedding & Bath | 13% | |
Home Decor | 13% | |
Furniture | 13% | |
Gardening | 13% | |
Home Improvements | 11% | |
Health & Beauty | ||
Health & Nutrition | 11.5% | |
Color Cosmetics | 13% | |
Fragrances | 11.5% | |
Electronic Personal care | 10% | |
Hair & Skin Care | 11.5% | |
Personal Care | 11.5% | |
Automobiles | ||
Car Care & Accessories | Audio & Video | 11% |
tyres | 11% | |
Others | 11% | |
Toys, Kids & Baby | ||
Toys | 13% | |
Baby Products ( Diaper & Others ) | 9% | |
Books & Media | ||
Books | 7% | |
Music | 10% | |
Video | 10% | |
Groceries | ||
Food & beverages | - 15% of the total sales price up to 250 EGP | |
Cleaning & hygiene | - 15% of the total sales price up to 250 EGP | |
Pet Food & Accessories | 10% | |
Sports & Outdoor | ||
Sports Gear, Fitness Equipment, Camping & Hiking | 11% | |
Other Categories | ||
Stationary & Office Supplies | 11% | |
Other Categories | 10% | |
2. FBN Outbound fee
A fee that applies to each unit once an order is first marked Delivered or NDR (Non-Delivered Return). The value of the FBN outbound fee is based on a combination of the dimensions and shipping weight of the product. Find out more about how to calculate the FBN Outbound Fee.
FBN Outbound Fee | Weight Slab | Cost per unit (EGP) effective from 1st February 2026 |
Small envelope | One rate | 19 |
Standard envelope | <=0.1Kg | 19 |
<=0.25 Kg | 19 | |
<=0.50 Kg | 20 | |
Large envelope | One rate | 20.5 |
Standard parcel | <=0.25 Kg | 19 |
>0.25 Kg & <=0.50 Kg | 20 | |
>0.50 Kg & <=1.0 Kg | 20.5 | |
>1.0 Kg & <=1.5 Kg | 21.5 | |
>1.5 Kg & <=2.0 Kg | 22 | |
>2.0 Kg & <=3.0Kg | 23 | |
Each additional 1Kg till 12 Kg | Additional 1 EGP per kg | |
Oversize parcel | <=1.0 Kg | 24.5 |
>1.0 Kg & <=2.0 Kg | 26.5 | |
>2.0 Kg & <=3.0 Kg | 28.5 | |
>3.0 Kg & <=4.0 Kg | 30.5 | |
>4.0 Kg & <=5.0 Kg | 32.5 | |
Each additional 1Kg till 10 Kg | Additional 2 EGP per kg | |
>10 Kg & <=15 Kg | 52.5 | |
>15 Kg & <=20 Kg | 62.5 | |
>20 Kg & <=25 Kg | 72.5 | |
>25 Kg & <=30 Kg | 82.5 | |
Extra Oversize | <=1 Kg | 26.5 |
Each additional 1Kg till 10 Kg | Additional 2 EGP per kg | |
>10 Kg & <=15 Kg | 54.5 | |
>15 Kg & <=20 Kg | 64.5 | |
>20 Kg & <=25 Kg | 74.5 | |
>25 Kg & <=30 Kg | 84.5 | |
Bulky | <=20 Kg | 74.5 |
>20 Kg & <=21 Kg | 76.5 | |
>21 Kg & <=22 Kg | 78.5 | |
>22 Kg & <=23 Kg | 80.5 | |
>23 Kg & <=24 Kg | 82.5 | |
Each additional 1Kg till 30 Kg | Additional 2 EGP per kg | |
>30 Kg & <=35 Kg | 102.5 | |
>35Kg & <=40 Kg | 111.5 | |
40kg> | Additional 10 EGP per 5 kg |
II. Circumstantial Fees
Circumstantial Fees are fees imposed on sellers by noon for specific conditions or events related to inventory and sales.
These fees include long-term storage, non-saleable item storage, warranty claims, miscellaneous irregularities, and retention penalties for
non-compliance with local laws and policies.
1. Long term storage
A fee applicable to each item stored in a noon fulfillment center in the aging bucket of more than 180 days.
Categories | EGYPT |
Cost per CBF(EGP) | |
All categories | 35 |
*Cubic Feet = Length (cm) x Width (cm) x Height (cm)/28317
2. Non-Saleable Item storage Fee
This fees is applicable for the non-saleable inventory stored in noon fulfillment center for an aging bucket of more that 30 days. (Effective April 1st, 2024)
Categories | EGYPT |
Cost per CBF(EGP) | |
Non- saleable Stock | 12 |
To avoid long term storage fees / non-saleable storage fees, the inventory removal requests for aging inventory should be placed by the 25th of every month
3. Warranty Fees (WNTY)
A charge for warranty claims made by the customers which the seller couldn't fulfill as per the local law and noon's policies
4. Retention Penalty fees (RETP)
The Retention Penalty Fee (RETP) is charged to the seller to compensate our customers for grievances arising from non-adherence to local laws and our policies. These grievances can be due to, but are not limited to, items that are missing parts/accessories, counterfeit, damaged, defective, used, expired, not matching the product listing, or having pricing errors.
5. Return Administration Fee:
This fee is charged to the seller for processing items returned by the customer for specific seller-controllable reasons.
These reasons include items being different from the listing, fake, damaged, defective, used/pre-activated, missing parts, extra items in the order,
exceptional return cases, and post-RTC.
The fee will be the lesser of 15 EGP or 20% of the referral fee for the returned item. It will take effect on October 1st, 2024.
6. Miscellaneous Fees (MISC)
An amount charged to the seller for any irregular occurrences that they may cause, which engender grievances to our customer, or/ and against the local laws and noon policies , such as counterfeit penalties.
III. Inventory Removal Fee
A fee that applies to each unit that is shipped back to you at your request. The inventory removal fee is either based on the product’s volumetric weight, or the product’s physical weight, whichever is higher and varies depending on the collection method. Find out how to calculate the Inventory Removal Fee.
a. Delivery request
Inventory Removal | Unit of measurement | EGYPT |
EGP | ||
Minimum fee per Inventory removal request |
| 100 |
Handling fee (per unit) | per unit | 2.0 |
Same-city delivery fee | per KG* | 5.0 |
Cross-city delivery fee | per KG* | 10.0 |
Kg is greater of weight in kg or volumetric weight, where volumetric weight is (L cmW cm*H cm/5000)
b. Collection request
Inventory Removal | Unit of measurement | EGYPT |
EGP | ||
Minimum fee per RTV |
| 100 |
Handling fee (per unit) | per unit | 2.0 |
Processing fee | per CBF* | 2.0 |
where CBF (cubic feet)= LB*H (cm)/28,317
IV. Value Added Services
All goods sent to FBN must adhere to noon’s packaging guidelines to ensure the safety of your products. To avoid rejecting products which do not meet these standards, we now offer the value-added services for your convenience.
Inbound Value-added service | Item type | EGYPT |
Cost per unit(EGP) | ||
Plain Polybag /Shrink Wrap | All Envelopes & Standard parcel | 1.5 |
Oversize | 1.5 | |
Extra Oversize & Bulky | 4.0 | |
Bubble Wrap | All Envelopes & Standard parcel | 5.0 |
Oversize | 5.0 | |
Extra Oversize & Bulky | NA | |
Box with Filler | All Envelopes & Standard parcel | 10.0 |
Oversize | 12.5 | |
Extra Oversize & Bulky | NA |
FAQ
Q: Where can I find details about the following fees?
• Long-term storage fees per item/SKU
• Non-saleable item storage fees
• Inventory removal fees
• Administration fees
A: You can find all of these fee details through the Seller Lab in your weekly statements by clicking on Navigation Menu > Payments & Fees > Statements, or by downloading the statement report by clicking on the Navigation Menu > Payments & Fees > Statement > Export. Click Here for the steps.
That’s it!
Got more questions?
Contact us at seller@noon.com